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Job Overview Include:
Wine Rack Ottawa is a way of life clothing business based out of Ottawa, Canada that plants ten trees for every product purchased. By integrating social and environmental awareness with apparel, we equip our customers to have a direct impact on saving the earth through deliberate buying. Sales Associate Job Ottawa.
We are searching for a Sales Associate to join our Digital group. Coverage to the Customer Care Manager, you will certainly be accountable for building durable links with our customers by addressing their needs and also providing significant solutions in a timely fashion. The optimal candidate is somebody that is motivated, understanding, and also committed to offering an exceptional level of service to all of our current as well as future customers. If you want people as well as making a favorable effect on our planet, we would certainly love to speak with you!
What will you be doing?
- You will provide an impressive customer experience through email, phone, live chat, as well as social media interaction.
- You will exercise active paying attention to recognize and recognize client worries and offer suitable remedies to avoid accelerations.
- You will process order changes, handle out-of-stocks, create as well as accredit returns, along with various other different jobs as required to make certain smooth operations within Consumer Treatment.
- You will certainly inform our consumers regarding Sales Associate items, products, making practices, tree growing, and other sustainability campaigns.
- You will work closely with our storage facility companions to work with order processes as well as deliveries, in addition to initiating investigations with shipping service providers for lost or harmed parcels.
- You will be aggressive in recognizing locations for improvement and collaborating with team members throughout divisions to maintain existing customers.
- You will certainly help with various other administrative tasks as well as procedure renovation projects as required.
Sales Associate Job Ottawa Requirements are:
- 1+ years of appropriate customer support experience.
- Understanding shopping-based platforms such as Gladly, Shopify, and also Netsuite is a possession.
- Superior interpersonal abilities with confirmed ability to work autonomously in addition to within a joint team atmosphere.
- Outstanding interaction skills, both spoken as well as created.
- Ability to deal with secret information with the utmost level of discretion and expertise.
- A strong company as well as time administration abilities with strong attention to detail.
- Determination to find out and also expand within a dynamic as well as busy setting.
- Demonstrates a favorable attitude with a proactive technique to analytic.
- Passionate concerning the environment and a wish to have a truly unbelievable effect.
Salary & Benefits Include:
- Prolonged healthcare strategy.
- Charitable paid day of rest.
- Ability to function from residence occasionally.
- Opportunities for training as well as growth.
- Worker price cuts.
- Optional benefit.
Wine Rack Ottawa is an equal opportunity company. We are devoted to developing a team that represents a selection of histories, perspectives, and abilities. All work is chosen on the basis of certifications, advantages, as well as company needs.