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Bell Person jobs

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The Bell Department supplies both the first and last impression to every guest who checks out the Lodge. Thus, the Bell group is an ambassador for Canadian Rocky Mountain Resorts. This duty is responsible for making certain all visitors are well-cared for throughout the arrival and also separation procedures, giving effective and superior customer care.

Duties and Responsibilities:

  • Transport visitors as well as travel luggage by shuttle bus to and also from the Main Lodge
  • Check baggage and also help Front Desk to execute guest check-ins/check-outs when required, as well as address the phone at the Desk at various times throughout the day
  • Offer visitors details regarding solution facilities, the location, as well as neighborhood tourist attractions
  • Provide unique demands to guest rooms (timber, room solution, red wine, etcetera).
  • Assist the Conference group with set-up and also tear-down of functions.
  • Reply to fire alarms occurring on Property and also give status updates to the Front Desk.
  • Have to be fully trained in emergency procedures as they relate to the Lodge.
  • Keep the Lodge automobiles, the Bell Hut, and also the visitor bathrooms tidy daily.
  • Communicate with other divisions in a friendly and professional way.
  • Display driving behaviors as well as abide by safety and security rules as well as roadway regulations.
  • Help with snow-clearing in the winter season.
  • Ensure products are on hand for the Bell team.
  • May be assigned other responsibilities as required by the Front Office Manager, Assistant Front Office Manager, as well as the Front Desk Supervisor.
  • Show up on schedule and brushed properly, based on CRMR Employee Handbook.
  • Help other divisions, as required.

EXPERIENCE:

  • Superb interpersonal and communication abilities.
  • Interest in customer care; previous experience is a possession.
  • Have to have a valid vehicle driver’s license and clean driving record; should be willing to obtain a Class 4 motorist’s certificate.
  • Organized as well as people-focused.
  • Exceptional spoken as well as written English interaction abilities are needed.
  • Should agree to work all shifts (AM, PM, mid-shifts, and also divided changes).
  • Must be able to work individually and continue to be calm in the event of an emergency situation.

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